Mami bet Privacy Policy — How Your Information Is Kept Safe

1. Introduction & Purpose

Mami bet is one of Bangladesh's most trusted online gaming platforms. We believe protecting our users' privacy is not merely a legal obligation — it is an ethical responsibility. This Privacy Policy clearly sets out what data we collect, why we collect it, and how it is used and kept secure.

This policy applies to all services provided through the mami bet website, mobile app, and other digital platforms. By using our services, you are considered to have read and accepted this Privacy Policy. If you object to any part of it, please discontinue use of our services and contact our support team.

2. What Information We Collect

Mami bet collects various types of information. This data comes from two main sources — what you provide directly, and what is collected automatically while you use the platform.

Mami bet never stores your password in plain text. Passwords are always encrypted using a one-way hashing method, making them completely unreadable.

3. Purpose of Data Use

Mami bet uses your information for the following purposes:

• To complete account registration and the verification process.
• To process deposits, withdrawals, and bonus payments.
• To prevent fraud and money laundering.
• To provide customer service and technical support.
• To keep you informed about new offers and promotions (with your consent only).
• To meet legal obligations and maintain compliance with regulatory authorities.
• To improve platform performance and enhance the user experience.
• To ensure responsible gaming and identify problematic behavior.

Under no circumstances do we sell your data to third parties for advertising purposes. The mami bet Privacy Policy places the protection of users' interests above all else.

4. Cookies & Tracking Technologies

The mami bet website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your browsing experience.

We use three main types of cookies:

• Essential Cookies: These are essential for maintaining login sessions and security. Disabling them will prevent the platform from functioning properly.
• Functional Cookies: Used to remember your preferences, such as language selection and display settings.
• Analytics Cookies: Collects platform usage statistics to help improve the service.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain mami bet features.

5. Data Sharing & Third Parties

Mami bet may share your information with third parties in the following limited circumstances:

• Payment Processor: Payment gateways such as Mobile Banking, Nagad, and Rocket receive the necessary information to complete transactions.
• Identity Verification Service: Approved third-party verification services are used in the KYC process.
• Regulatory Authority: Relevant authorities may be provided with information to meet licensing requirements and legal obligations.
• Law Enforcement: Information may be disclosed to legal authorities when required by a court order or as part of an investigation.

Outside the cases described above, mami bet never shares your data with third parties for commercial purposes. All third parties with whom data is shared are bound by strict confidentiality agreements.

6. Data Retention Period

Mami bet retains your data only for as long as necessary. All information is kept while your account remains active. After account closure, certain data may be retained for up to 5 years to meet legal and regulatory obligations.

Financial transaction records are generally retained for up to 7 years in line with Anti-Money Laundering (AML) regulations. Once this period expires, data is securely deleted or anonymised.

7. International Data Transfers

As an international platform, mami bet may process your data on servers located in different countries. All such transfers are carried out in full compliance with international data protection standards.

We ensure that adequate privacy protections are in place in the recipient country. Where required, we use Standard Contractual Clauses or equivalent legal safeguards.

8. Protection of Minors' Data

Mami bet strictly does not provide services to anyone under 18. We do not knowingly collect personal information from minors. If we become aware that a minor's data has been collected, the account will be immediately closed and the data deleted.

If a parent or guardian suspects their child is using mami bet, please contact our support team. We will take prompt action.

9. Security Measures

Mami bet protects your data using industry-leading security measures:

• 256-bit SSL/TLS encryption — applied to all data transmissions.
• Two-factor authentication (2FA) — to secure your account.
• Firewall and intrusion detection systems.
• Regular security audits and penetration testing.
• Real-time monitoring for suspicious activity.
• All staff are required to comply with strict data access policies.

Despite all these precautions, no method of transmission over the internet is 100% secure. In the event of a security breach, we will notify affected users as quickly as possible and take all necessary steps.

10. Your Rights

Under the mami bet Privacy Policy, you have several important rights. See each card below for full details:

To exercise any of these rights, please contact our support team. We generally respond to requests within 30 business days.

11. Policy Changes

Mami bet reserves the right to update this Privacy Policy at any time. If significant changes are made, we will post a notice on the website and notify registered users by email.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend reviewing this page regularly.

12. Contact

For any questions, requests, or complaints regarding the Privacy Policy, please contact our support team. We are available 24 hours a day, 7 days a week.